In an effort to improve customer service and meet the needs of both staff and the public, the service center at the city’s Development Services Department has adjusted its hours of operation. Effective June 3, the service center at One Texas Center will be open from 7:30 a.m. to 4:30 p.m., Monday through Friday. Staff recommends trying to avoid the lunch rush hour by planning your visit before 11 a.m. or after 2 p.m. You can also check in remotely from home or work using QLess, the center’s virtual waiting line. Sign in to QLess when the center opens at 7:30 a.m. and you’ll be notified by text of the estimated service time and how close you’re getting to the front of the line. You can also use QLess to cancel your appointment or reschedule for another day.
DSD service center adjusts hours
