We certainly hope this is old news by the time it reaches you: Austin Energy has completed restoring power to almost all of the remaining customers who were still waiting for the lights to come back on after the recent ice storm. According to a news release from the city utility, “More than 99.9% of customers have power. Austin Energy is working directly with a small number of customers who remain without power because of damage on customer-owned equipment that needs a licensed electrician to repair.” If you are among that 0.1% of customers without power, find an update here or call 512-322-9100 to get an estimate on reconnection. Austin Energy General Manager Jackie Sargent said, “We know the storm’s aftermath has been difficult for customers, and we are grateful for the resilience of our community. We are also thankful to the hundreds of mutual aid crew members, working side by side with our field teams, as part of the largest restoration operation in Austin Energy’s history.”
The lights are back on
