All Austin Energy customers will see a small increase in their electric bills this fall – about $1.04 a month for the typical residential customer. According to the utility, its residential bills are still among the lowest in the state. However, Austin Energy is facing a number of challenges, and several recently were addressed by […]
Energy
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Austin Energy assisting more customers with utility bills
Austin Energy has exceeded its initial target for enrolling new customers in the utility’s Customer Assistance Program, according to Austin Energy General Manager Bob Kahn. Last week, Kahn sent a memo to Mayor Kirk Watson and City Council detailing the utility’s progress in signing up customers for assistance paying utility bills, as well as in […]
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Austin ISD is getting federal money to install solar panels at more than a dozen campuses
The Austin Independent School District is one of two dozen school systems nationwide to get a new federal grant to make campuses more energy efficient. Austin ISD will receive nearly $15 million for its Solar for Schools project through the U.S. Department of Energy’s Renew America’s Schools grant program. The district will use the money to […]
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Austin Energy rolls out updates to renewable energy and storage program
As Austin Energy continues to refine its renewable energy and storage network, customers using solar panels or electric vehicles can look forward to some system upgrades. Richard Genece, vice president of customer energy solutions, and Tim Harvey, renewable solutions manager, stopped by last week’s Electric Utility Commission meeting to present a number of developments in […]
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Austin Energy will give you credits in exchange for a little control over your thermostat
Austin Energy is offering residential customers financial incentives for letting the department tweak the temperature on their smart thermostats on high energy use days – like over the next week, when daily highs are expected to cross 100 degrees. Customers who sign up for the Power Partner program will receive a one-time $50 credit for each eligible smart thermostat […]
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As wait times for transformers climb to 70 weeks, housing developments are struggling to turn the lights on
As American manufacturers struggle to keep pace with demand, wait times for power transformers have put housing and infrastructure projects across the country on hold. Austin Energy executives joined City Council’s Austin Energy Utility Oversight Committee last week to discuss the nationwide shortage, reporting that new units are now taking nearly 70 weeks to arrive. […]
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With no end in sight to electric vehicle boom, Austin Energy embraces the transportation sector
As new battery-powered car models from General Motors and Ford roll into the market, Austin Energy is racing to ensure the city’s infrastructure is ready for them. The utility’s electric vehicle and emerging technologies team stopped by last week’s work session to bring City Council up to speed on pending improvements to its charging network […]
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Austin Energy reflects on emergency response two months after record-breaking ice storm
As brush collectors make their final sweeps for toppled tree debris, Austin Energy is working to uncover the hard lessons wrought by February’s catastrophic ice storm. Gearing up to deliver an after-action report to City Council this spring, interim Deputy General Manager Stuart Riley and a cohort of Austin Energy executives stopped by the Electric […]
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Austin Energy shares recovery, emergency preparation plans
Leaders of Austin Energy have started to move forward in the aftermath of the winter storm earlier this month that left hundreds of thousands of Austinites in the dark for days at a time. The next steps outlined include streamlining communications, better assessing the extent of power outages, and determining the cost and timelines for […]
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Questions of the day: When will power be restored? Will Cronk keep his job?
Two questions hung over City Council’s abbreviated work session Tuesday, one arising frequently and one never mentioned. First of all, Council members wanted to know how many Austin Energy customers were still without power and when their power would be restored. The unspoken question was whether City Manager Spencer Cronk would retain his job after […]
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Winter storm prompts widespread power outages, with no estimate of restoration
Another historic winter storm left more than 147,000 Austin Energy customers without power and more than 100 work crews struggling to repair downed power lines, with no estimate of when the outages would be resolved. “We had hoped to make more progress today on restoration, and that simply has not happened,” Austin Energy General Manager […]
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More than 170,000 Austin Energy customers lost power as a winter storm hits Central Texas
More than 30 percent of Austin Energy customers didn’t have power Wednesday as a winter storm continued to roll through Central Texas, causing ice to accumulate on power lines, utility poles and tree limbs. The electric utility says crews are working to fix the outages – which have grown throughout the day – but icy […]