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Tag Archives: Austin Energy

AE chief apologizes for hardships caused by storm

Austin Energy General Manager Jackie Sargent apologized to the community during Wednesday’s AE Utility Oversight Committee meeting for the suffering and hardships experienced during Winter Storm Uri as a result of electric system outages. Even though the outages were ordered…

Austin utilities work to help those hit by storm

The wake of winter storm Uri brought recriminations, finger-pointing and at least one major utility bankruptcy, not to mention the sky-high prices charged to many Texas utility customers. Meanwhile, at Austin Energy, officials have been spending their time trying to…

Austin Energy customers need not worry about skyrocketing bills

Austin Energy customers, like the customers of other utilities throughout the state, experienced power outages and water shortages caused by winter storm Uri. But unlike customers of other utilities, Austin Energy customers will not be facing a huge spike in…

Just before the storms, Austin Energy gave Covid relief update

Before winter storm Uri wrought devastation and widespread power outages, Austin Energy was focused on the ongoing Covid-19 pandemic and its accompanying economic damage. In April of last year, City Council approved measures collectively providing $46 million in utility bill…

City's power, water committees begin looking at post-storm improvements

City Council members closely tied to Austin’s energy and water utilities have started mapping out their priorities for determining what led to this week’s massive infrastructure failures and what can be done in the future to prevent hundreds of thousands…

With energy, water recovery slow, Austin leaders look for answers

With the city’s energy and water utility systems vastly over capacity, local leaders are pushing for immediate solutions to improve residents’ safety and looking at how the state can prevent a similar statewide failure in the future. As of Wednesday…

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Power could get cut to circuits that include hospitals as a 'last resort,' Austin Energy warns

Austin Energy could decide to shut off electricity to circuits that include critical infrastructure – such as fire stations, hospitals and 911 operations – to prevent the state’s power grid from collapsing, the municipal utility warned Tuesday. “Only as an…

Storm deals heavy blow to Austin Energy, other utilities

With roughly 40 percent of its customers without power Monday, Austin Energy and other local officials worked to explain what happened when an unprecedented winter storm swept through the entire state, leaving roughly 2 million Texans without electricity. The Electric…

Winter weather shuts down the city

The storm that brought Austin to a standstill continues to impact city operations this week. Services are closed across the city due to extreme weather with an expectation that more winter is on the way. City officials announced Monday that…

Consumer advocate seeks audit of Austin Energy program

Consumer advocate Paul Robbins, who has argued for years that Austin Energy is wasting money and inadequately screening participants in its Customer Assistance Program, is asking City Auditor Corrie Stokes to audit the program for wasted expenditures. The program, which…

Austin Energy touts its weatherization program for limited-income customers

Sarah Chatterjee, the new director of energy efficiency services for Austin Energy, presented the utility’s new weatherization programs for low-income customers before the Electric Utility Commission on Jan. 11. The program is aimed at providing weatherproofing modifications, optimizing energy efficiencies and…

Audit cites ethics violations by employee, supervisor

An investigation by the Office of the City Auditor has concluded that Alex Perez, a project coordinator at Austin Energy, violated city ethics regulations by making official decisions affecting a company owned by members of his family. In addition, auditors…

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