Posted inAustin

Shelter logged record-setting number of animal distress calls during ‘snowmageddon’

The weeklong winter “snowmageddon” that stretched from February 16 to 21 also affected the city’s ability to respond to animal distress calls. Pounding sleet, icy roads and temperatures as low as 10 degrees in Austin made the roads dangerous for animal rescue trucks as well as staff traveling to and from the shelters. Austin 311 […]

Posted inAustin

Austin Animal Center’s December report looks bright

The Animal Advisory Commission convened on Jan. 11 to discuss, among other things, the accomplishments of the Austin Animal Center at the end of 2020. One recent highlight was the implementation of a new chatbot designed to field questions residents may have about the services the shelter provides. “Since its inception, 3,800 people have used the […]

Posted inAustin

Animal Advisory Commission has questions about potential new shelter model

At its meeting Friday, the Animal Advisory Commission considered whether the city should join Human Animal Support Services, an international coalition led by no-kill organization American Pets Alive! The program would use case management to keep most animals out of the shelter while awaiting adoption. When a person calls with an animal for surrender, the […]

Posted inAustin

Austin Animal Center reopens on-site adoptions

Starting this month, the Austin Animal Center will again offer on-site adoptions as part of the city’s phased effort to reintegrate city employees back into their physical workplaces. City Manager Spencer Cronk released a memo May 29 on the reintegration plan for four city departments: Animal Services, Parks and Recreation, Austin Public Library and the […]

Posted inCity Council

Community concerns with teeth: Council postpones vote on animal-related code changes

Austin is the largest no-kill city in the country and residents would like to keep it that way. Yet some have expressed concern that maintaining the animal shelter’s no-kill status could come at the expense of community safety. Although much of the draft code changes remain uncontroversial and there is support for the current draft […]

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