Posted inEMS

County funds ambulance alternatives as call volumes remain high

With 911 call volumes still near pandemic records and EMS staff shortages limiting ambulance availability, the Travis County Commissioners Court agreed to spend more for ambulance alternatives. Commissioners voted Tuesday to increase the county’s share in the 2024 interlocal agreement with Austin by roughly 11 percent to reach $17.6 million. The additional funds will be […]

Posted inPublic Safety

Public Safety Commission encourages language accessibility across public safety agencies

The Public Safety Commission encouraged the city’s public safety agencies to continue efforts to improve language accessibility at its meeting on Monday.  “It seems … hugely important that we grow our fluency across all the departments,” said Chair Nelly Ramírez. “So any little steps that we can take to sort of make public safety in […]

Posted inPublic Safety

Vacancies at public safety agencies drive overtime costs

Staffing shortages in the city’s police, fire and emergency medical services departments are driving record-high reliance on overtime. Following a request from the city’s Public Safety Commission, public safety officials provided data on overtime use, as well as some possible solutions, at the commission’s meeting on Monday.  In response, commissioners voted unanimously to recommend that […]

Posted inEnvironment

‘Stay hydrated, stay cool and stay safe’: Austin, Travis County officials warn of heat risks

Austin has been under an excessive heat warning since late last week, putting residents – especially those most vulnerable – at risk for heat-related illnesses. Temperatures have been at or near 100 degrees, and with no end in sight, Austin and other cities in the area have offered places like rec centers and libraries as […]

Posted inCity Hall

City to start major push to recruit employees

The city of Austin announced Monday that it would begin a major campaign this week to promote difficult-to-fill jobs. Worker shortages have been particularly noticeable within Austin-Travis County EMS and the police department. According to information provided by Deborah Jennings in the Human Resources Department, the city currently has 16,316 employees, compared to 16,352 in […]

Posted inEMS

EMS chief reports improvement in collections

Although Austin-Travis County Emergency Medical Services continues to deal with a backlog of unpaid bills for emergency transport, Chief Robert Luckritz says the department has made significant improvements in its billing and collections process. As a result, Luckritz told the City Council Audit & Finance Committee Tuesday he expects to clear the backlog by mid-2023. According […]

Posted inEMS

Austin-Travis County EMS, city OK new raises, contract for medical first responders

Austin-Travis County’s emergency medical personnel are getting a raise. The city of Austin reached a deal with EMS negotiators late last month, and City Council unanimously approved the one-year contract with medics on Thursday. The deal is a stopgap, but it does address pay inequity issues the EMS union has been fighting for since the start […]

Posted inEMS

New EMS chief outlines progress on collections

With a projected budget deficit by Fiscal Year 2027, any news about increasing collections from those who owe the city of Austin money, including the state of Texas, is good news for City Council. Robert Luckritz, who recently joined the city as chief of Austin-Travis County Emergency Medical Services, brought some of that good news […]

Posted inPublic Safety

Council adopts public safety initiative to address vacancy concerns

With staffing challenges at a critical juncture in each of Austin’s three public safety departments, City Council has directed the city manager to build a comprehensive plan to address the shortages. The ATX Public Safety Vacancy Staffing Plan lays out direction for staffers to identify vacancy challenges and historical trends in each department, outline what […]

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