Posted inEnergy

Commission supports energy rebate program change, calls for more information

Austin Energy has long struggled to find enough customers to take part in its multifamily energy efficiency rebate program. The trend continued last fiscal year when more than half of its rebate funds, which don’t carry over into subsequent years, never made it into customer hands. Denise Kuehn, the utility’s director of energy efficiency services, […]

Posted inEnergy

Austin Energy finishes the year with $50.5M in excess revenue, lower bills for customers

After weathering an erratic Electric Reliability Council of Texas market this summer, Austin Energy finished the year in a financially stable position with extra revenue that will be passed on to the public in the coming year. According to Mark Dombroski, chief financial officer at Austin Energy, who addressed the Electric Utility Commission at its […]

Posted inCity Hall

Despite water bill debacle, Austin’s utility customer service rating remains unharmed

The wounds that last fall’s water bill catastrophe left behind had the potential to open up once again as Austin Energy reviewed its customer service ratings and presented the findings at the July 16 meeting of the Electric Utility Commission. “Didn’t we have a huge spike after the water problem that’s not reflected here?” inquired Commissioner […]

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