Tag Archives: Office of the City Auditor
Transportation official's movie rental with city credit card was fraud, audit finds
Acting on a request they received last August, members of the Office of the City Auditor’s investigative team uncovered a trail of fraudulent behavior by Transportation and Public Works Department superintendent Michael Collier. In an audit report released last week,…
City Hall • By Jo Clifton • May 28, 2024
Council members are looking into need for increased funds for parks maintenance
Austin’s parkland acreage is growing along with the population – however, staffing for maintenance of those parks has not kept pace, according to a report discussed Wednesday among City Council’s Audit and Finance Committee. After comparing the number of parks…
Parks • By Jo Clifton • May 23, 2024
Audit points out deficiencies in city’s criminal background checks
Although the city has improved its processes for conducting criminal background checks on prospective employees being considered for sensitive positions, a report from the city auditor’s office shows some gaps in the Human Resources Department’s process that could result in…
City Hall • By Jo Clifton • May 22, 2024
Auditor’s report points out difficulties with 911 call taking
As a result of complaints citizens made about problems they had connecting with the city’s 911 service during emergencies, City Council members Alison Alter and Vanessa Fuentes requested that the Office of the City Auditor look into how the Austin…
Public Safety • By Jo Clifton • May 21, 2024
Animal Services working to fix problems revealed by audit
Last September, the city’s Office of the City Auditor released an audit highly critical of the city’s animal shelter operations, saying there was a conflict between its priorities of providing humane care, operating as an open intake shelter and maintaining…
City Hall • By Jo Clifton • Mar 28, 2024
Some vulnerable residents can’t use Austin Energy’s program
Some Austin Energy customers who are categorized as medically vulnerable and need electricity to operate life-saving equipment have not been able to sign up for the utility’s program to assist them in emergency situations, according to an audit report from…
Energy • By Jo Clifton • Mar 27, 2024
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Study finds city employees distrustful of city's ethics conduct
City employees who responded to a survey on the city’s behavior with regard to ethics gave the city lower marks for trust and accountability as compared to how city management rated the city. Employees surveyed also showed a greater fear…
City Hall • By Jo Clifton • Mar 26, 2024
Austin still looking for more 911 call takers
Austin’s 911 call takers are regularly asked to take on a high call volume, but the Austin Police Department does not have a regular process for expediting call taking when the volume reaches higher-than-normal levels, according to a special report…
Public Safety • By Jo Clifton • Mar 19, 2024
Audit shows changes needed at Development Services Department
Nearly a decade after a damning evaluation of the city’s planning and development processes resulted in more than 460 recommended changes, a recent audit of two smaller components of the Development Services Department found some steps left incomplete from a…
City Hall • By Chad Swiatecki • Dec 8, 2023
Audit examines alleged fraud by employee of Forensic Science Department
The former forensic services manager for the city’s Forensic Science Department allegedly misused his city credit card to purchase $3,000 worth of gift cards and firearm accessories for his personal use, according to a report issued by the Office of…
City Hall • By Jo Clifton • Dec 5, 2023
City auditor unveils new online tracking system for audits
The Office of the City Auditor is advertising a new tool to let any member of the public see how different departments are doing in response to audit findings. That tool is a new online dashboard that tracks recommendations from…
City Hall • By Jo Clifton • Oct 26, 2023
Audit finds Austin Energy falling behind on tree-trimming schedule
The Office of the City Auditor has found Austin Energy is far behind on its seven-year schedule of trimming trees and vegetation around power lines, with the utility’s current pace likely requiring 14 years to complete all needed clearing. The…
