City recognized for digital inclusion, literacy programs

Austin was named a leader in the area of digital inclusion in 2023, in part because of its efforts to address the digital divide that many residents face. The National Digital Inclusion Alliance awarded the city one of its Digital Inclusion Trailblazer awards, which recognized access to affordable high-speed internet, devices and digital skills training as the area emerged from Covid-19 quarantine. Among the initiatives recognized were the funds provided for nonprofits addressing digital equity, assistance to reuse and refurbish devices across the city and digital literacy training programs. “We are honored to be recognized by NDIA for this award for the third year in a row,” Rondella Hawkins, Austin’s telecommunications and regulatory affairs officer, said in a prepared statement. “I’m proud of our team for championing leading practices towards digital equity. These efforts would not be possible without the unwavering support from City management, elected officials, and community partners to foster a digitally inclusive Austin for all.”