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Austin Energy to adjust customer rebates to achieve carbon-free energy goals

In an effort to encourage the more efficient and sustainable use of utilities, Austin Energy offers a host of rebate programs to residential and commercial customers through its Customer Energy Solutions division. This fiscal year, even with a lull in program implementation due to the Covid-19 pandemic, the city-owned utility logged higher participation numbers in […]

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Cities, Texas Gas Service agree to settlement

Attorneys for Central Texas cities including Austin and Gulf Coast cities including Beaumont and Port Arthur, along with attorneys representing the staff of the Texas Railroad Commission, have reached a settlement agreement with Texas Gas Service for a rate increase expected to take effect in August. Austin City Council rejected the previous request from Texas […]

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City utilities offering more help with bills

Austin Energy and Austin Water, two enterprise departments that help fund the city’s operations, are giving back to the community in the form of reduced electric and water and wastewater bills during the Covid-19 pandemic. Each utility is also contributing $5 million to the fund that helps low-income customers pay their utility bills. As a […]

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No hearing on gas rates this week

Negotiators for the city of Austin and Texas Gas Service, which provides residential and commercial services to Austin and the surrounding communities, have not been able to reach agreement on new rates for residential customers, Larry Graham, a spokesperson for the gas company, told the Austin Monitor Monday. Rondella Hawkins, the city’s officer for telecommunications […]

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Council members discuss how Austin Energy’s billing system disproportionally affects vulnerable customers

Austin Energy makes its revenue from customers purchasing energy from the fourth and fifth tiers of its five-tiered residential billing structure. However, with more Austinites living in multifamily units and homes becoming more energy-efficient, 76 percent of residential energy consumption is being sold below the utility’s cost to serve. Those who are left to foot […]

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More energy-efficient homes are straining Austin Energy’s revenues

Austin Energy began its year with higher-than-expected revenues thanks to warmer temperatures this fall. “We’re about 5 percent over the forecast for the quarter in consumption,” said Stephanie Koudelka, the utility’s principal accounting manager, at the Feb. 10 meeting of the Electric Utility Commission. This increase in consumption translated to a 2 percent bump in […]

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