Posted inEnergy

Auditors find few faults with utility bill assistance program

Austin Energy, which manages billings for city utility customers, provides reduced utility bills for more than 35,000 electric, water and wastewater customers with low incomes. The Customer Assistance Program offers discounts that average about $650 a year for residential customers who participate in a variety of programs, including Medicaid, food stamps, the Children’s Health Insurance […]

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Texas Railroad Commission takes a step toward safeguarding some energy infrastructure

On Tuesday, one day before a state-mandated deadline, regulators at the Railroad Commission of Texas approved a rule outlining which Texas natural gas suppliers need to be ready to operate during energy emergencies. The vote begins to address a weak point in the state’s energy system that contributed to February’s deadly blackouts, though experts say […]

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Austin Energy leader insists utility is resilient

While Sidney Jackson, Austin Energy’s deputy general manager and COO, told City Council the “system is resilient,” utility customers who went without power for three days might disagree. By Saturday night, power had been restored to 88 percent of the 37,800 customers who lost power during Friday night’s intense thunderstorm, he said, addressing Council at […]

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Gas companies seek interim rate hikes

The three companies that supply natural gas to Austin residential and commercial customers are each seeking a rate increase under the Gas Reliability Infrastructure Program, or GRIP. City Council acted on April 8 and again on Thursday to temporarily suspend implementation of those increases. However, the increases are likely to take effect after a short […]

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